Marriott Tests An Airline-Style Upgrade Waitlist—Showing Where Your Elite Status Really Puts You
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Marriott is testing an airline-style upgrade waitlist in its app. One Titanium member saw themselves second in the queue with zero upgrades available, then watched their position slip to third.
More transparency is better. Airlines publish how they rank-order upgrade requests, while hotels are usually more secretive about it and there can be a lot more variance in how upgrades are delivered at the hotel than at an airline gate.
More transparency is better. Airlines publish how they rank-order upgrade requests, while hotels are usually more secretive about it and there can be a lot more variance in how upgrades are delivered at the hotel than at an airline gate.
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