✈️ Travel 1d ago · Gary Leff

American Airlines Fixes A Bizarre Upgrade Glitch—You Keep The Seat, It Keeps Your Money

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American Airlines Fixes A Bizarre Upgrade Glitch—You Keep The Seat, It Keeps Your Money
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American Airlines has fixed a strange systems problem that stripped away a paid upgrade when a customer later used a systemwide upgrade elsewhere on the same itinerary. The passenger now keeps the upgraded seat—but American also keeps the payment.

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