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'Slow, pricey' franchised dealers being overlooked for repairs

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'Slow, pricey' franchised dealers being overlooked for repairs
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Fleet operators are increasingly looking beyond manufacturer partners to keep their vehicles on the road

Company car downtime dropped to a six-year low in the first quarter of 2026, as fleets diverted work away from franchised dealers amid ongoing pressure on repair lead times.
Data from Epyx's 1Link Service Network platform, which manages service, maintenance and repair bookings for 4.9 million company cars and vans, shows vehicles averaged around 1.5 days off the road for workshop visits in J

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