Restaurant Dive

Former Yum Brands executive Taylor Montgomery could bring some of Taco Bell’s marketing magic to the beleaguered burger brand. 

The diner-inspired format is designed to foster meaningful guest connections through hospitality, and differentiate from transactional QSR dining rooms.

From a strong leadership pipeline to healthy quarterly openings, the drive-thru coffee chain is seeing positive momentum across several parts of its business. 

The burger chain is seeking an operations chief for its turnaround under CEO Robert Wright, after hundreds of closures and six quarters of tumbling traffic.

The shift to points-based loyalty with premium tiers offers consumers more consistent value and greater control of redemption.

A partnership with the 16-year-old YouTube and TikTok star marks the first time the brand has brought a custom creator order to its Kid’s Meal.

Guests don’t just want freebies, they want recognition, personalization and an overall great experience as part of their rewards membership.

Catering is the first initiative to go live under turnaround plan Project Grand Slam, which is meant to improve restaurant performance and the guest experience.

Low-priced options could attract diners in new markets and sustain sales in core trade areas.

A new promotion gives the QSR chain’s loyalty members discounts at Shell-branded gas stations through mid-September.

Chicken Flatbreads helped increase July same-store sales by 9%, marking the brand’s best month this year to date.

The deal with Serruya Private Equity could help speed up the brand’s U.S. development and follows a busy period for restaurant M&A.

Andrew Rebhun will lead all aspects of marketing at the fast-casual chain. He previously was the chief marketer at Cava and El Pollo Loco.

Grubhub originally settled with the Federal Trade Commission in 2024 regarding consumer bans and allegedly deceptive driver pay messaging.

Conversions to dual branding could generate sales lifts at struggling stores, helping IHOP and Applebee's avoid closures.

The Florida restaurant could generate higher average-unit volumes with two brands in one location offering a full menu of products.

The chain is in the process of bringing on a new CMO. Previous marketing exec Andrew Rebhun joined Panera as CMO last week.

7 Brew said it is a competing bidder for the salad chain’s closed stores, and its lawyers are crying foul over Dutch Bros’ exclusive agreement for 64 sites.

The fast casual brand’s longstanding effort to underprice inflation has helped it drive sales growth in lower-income trade areas.

The company hasn’t “consistently delivered the experience customers expect from Wendy's,” CEO Bob Wright said. To fix that problem, he is looking at operations.