✈️ Travel 3d ago · Ben Schlappig

American Airlines Employee Training Video From 2000: How Times Have Changed!

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American Airlines Employee Training Video From 2000: How Times Have Changed!
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A couple of nights ago, I randomly stumbled upon an American Airlines training video from 2000, intended specifically for newly hired customer service representatives. It goes without saying that in recent years, morale among American employees is about as low as it has ever been. So this video was quite the throwback…



A fascinating American Airlines employee training video



The below roughly 22-minute video is something that American used in 2000, to welcome new customer service employees

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