We Investigated Character.AI and Found a Horror Show. Now It’s Bankrupt.
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In October 2024, as The New York Times first reported, a mother in Florida named Megan Garcia filed what was then a first-of-its-kind lawsuit accusing the chatbot startup Character.AI of killing her 14-year-old son, Sewell Setzer III. The young user took his life in April 2024 after months of extensive and deeply intimate conversations with chatbots, or AI “Characters,” on the platform. Garcia’s lawsuit — which also named Character.AI’s cofounders, Noam Shazeer and Daniel
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