Nightmare flights and no vouchers: These disruptions now deemed out of airline’s control
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A new federal rule categorizes 10 types of air travel disruptions as out of the airline’s control — including delays caused by an unruly passenger or a death on the flight.
The change means the airline isn’t obligated to provide passengers with the compensation — such as hotel and meal vouchers — that it has promised for incidents deemed under its control.
The action, which takes effect Oct. 19, says these circumstances will not be considered within the airline’s control:
Removal of an unruly p
The change means the airline isn’t obligated to provide passengers with the compensation — such as hotel and meal vouchers — that it has promised for incidents deemed under its control.
The action, which takes effect Oct. 19, says these circumstances will not be considered within the airline’s control:
Removal of an unruly p
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