🔬 Science 1h ago · Maggie Harrison Dupré

Y Combinator “Customer Surveillance” Startup Says “Every Company Will Soon Assign an AI Agent to Every Customer to Watch Their Every Move”

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Y Combinator “Customer Surveillance” Startup Says “Every Company Will Soon Assign an AI Agent to Every Customer to Watch Their Every Move”
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The secret to ensuring that your company doesn’t lose customers? Constant, AI agent-powered corporate surveillance.



That’s according to Josh Earle and Leo Paz, a pair of founders behind a vibe-coded Silicon Valley startup called Outlit. The venture argues that “AI customer surveillance” is the future of business-to-business sales. (“Our thesis,” as Earle put it in a disarmingly straightforward pitch email, is that “every company will soon assign an AI

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