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20h ago
Embedding the human factor into AI agent adoption
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When implementing any kind of technology, the difference between offering employees training and supporting them in adoption is all too frequently misunderstood. But the difference is a significant one. Training is usually a time-limited, structured educational initiative to help people build technical competence and learn how a system works. Adoption, on the other hand, is a continuous, long-term process by which employees use technology to change how they work in order to deliver more value. N
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