📰 Media & Journalism Sep 11, 2026 · George Wolf

Yelp Moves Voice AI From Conversation to Conversion

StreetFight Magazine
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Yelp and Hatch are among the first platforms integrating OpenAI’s GPT-Live-1, giving restaurant and service-business callers more natural conversations with AI. The resulting voice AI is connecting conversational models with the location data, business rules and operating systems required to turn a call into a booking.



Voice AI is getting better at sounding human. OpenAI’s new GPT-Live-1 can listen and respond simultaneously, accommodate interruptions and background conversations,

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