🦄 Startups & VC 10h ago · Victor Dey, Contributor

Genesys Is Moving Beyond The Contact Center To Orchestrate Agentic AI

Forbes Innovation
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Genesys Is Moving Beyond The Contact Center To Orchestrate Agentic AI
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Genesys CEO Tony Bates sees AI orchestration as the next battleground, with the platform positioning itself alongside Salesforce and NICE in the race to shape the customer journey.

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