American Airlines Flight Attendants Rate Management: The Results Are Brutal
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Several months ago, American Airlines management decided it would start scoring flight attendants, with a program called me@work. The idea is that the scores are based on customer experience, operational contributions, and delays.
As you’d expect, the union representing flight attendants didn’t take kindly to this, so it responded by (sort of) trolling management with its own scoring. Well, those results are now in, as flagged by View from the Wing, and… ouch!
American management fails fl
As you’d expect, the union representing flight attendants didn’t take kindly to this, so it responded by (sort of) trolling management with its own scoring. Well, those results are now in, as flagged by View from the Wing, and… ouch!
American management fails fl
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