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Home improvement: The mechanics turning your drive into a garage

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Home improvement: The mechanics turning your drive into a garage
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The RAC is one of many firms offering services at home or a place of work, and the idea is catching on

In most jobs, gratification is rooted in hard metrics: leads, customer conversions, sales and such. But for the RAC's army of mobile mechanics it comes from something altogether more tangible.
Sean Kimberlin, the RAC's mobile mechanic of the year and guest speaker at the Autocar Drivers of Change awards, says the true marker of a job well done is, in fact, whether the customer offers tea and b

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