🌍 Europe Jul 22, 2026 · Emerging Europe Insight

Resilience as a service

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Resilience as a service
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The Western Balkans IT sector has turned a difficult history into a key selling point, and clients are increasingly willing to pay for it.



Three World Bank economists, Sanja Madzarevic-Sujster, Richard Record, and Natasha Rovo, called their 2023 report looking at the six economies of the Western Balkans region (Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, Serbia) Testing Resilience. The title was a good fit. Few countries in Europe have seen their resilience tested (b

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