Delta Pilots Subtly Blame Management For “Unacceptable” Flight Reliability
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Delta Air Lines’ pilot union has set up a website to apologize to customers for the carrier’s declining operational reliability. The site is genuinely useful and comes across as just being intended to help, but the undertone here is very clear. I must say, this is very well played on the part of the union.
Delta pilots launch site to show customers they care
JonNYC flags how Delta’s chapter of the Air Line Pilots Association (ALPA) has set up a website about Delta’s lack of operational rel
Delta pilots launch site to show customers they care
JonNYC flags how Delta’s chapter of the Air Line Pilots Association (ALPA) has set up a website about Delta’s lack of operational rel
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