NS&I failures pile on the agony for bereaved families chasing missing premium bonds
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Errors and delays in tracing accounts at the trusted savings institution have compounded the stress of relatives losing loved ones“It has been more than a year of hell,” says Kate Constable about the time it took to claim £46,000 in premium bonds belonging to her late mother.The process was drawn out because National Savings and Investments (NS&I) rules mean anyone claiming a savings pot of more than £5,000 must obtain probate first. Continue reading...
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