Don Janssen, wildlife veterinarian who argued that caring for animals begins with people
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In a zoo, a crisis often begins before anyone names it as such. An animal stops responding to treatment. A pregnancy fails to progress. A procedure goes as planned but the animal does not recover as expected. The work is technical and uncertain, and the margin for error is narrow. Outcomes depend on biology, timing, judgment, and factors that are not immediately apparent. Over time, this shapes the people who do the work. Some grow detached; others become more deliberate. What matters is not onl
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