✈️ Travel 1d ago · Ben Schlappig

My Petty Luxury Hotel Complaint: Minor, But Am I Being Unreasonable?

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My Petty Luxury Hotel Complaint: Minor, But Am I Being Unreasonable?
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Let me start by acknowledging that in the scheme of things that matter, this doesn’t even rank. But OMAAT is also about covering the little details of the airline & hotel industry (I mean, I write about my favorite airline boarding music), so please indulge me for a moment.



Why can’t hotels spell my last name correctly?



When you check into a luxury hotel, it’s common to get a welcome amenity with some sort of a note that’s addressed to you, typically from someone senior at the hotel. S

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