Westin Detroit Airport Took Away Free Bottled Water, Left An Empty Carafe — Cost Cutting Is Now Called ‘Sustainability’
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The Westin Detroit Airport appears to have removed complimentary bottled water from guest rooms and replaced it with an empty glass carafe and a sign urging guests to refill it at hallway water stations. It's the chef's kiss on the hotel trend of taking away something cheap, making the guest do more work, and dressing the downgrade up as environmental virtue.
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